Creativity and Innovation in Information Services

Teaching Staff: To be announced
Course Code: SBG495
Field: General Core
Course Category: General Background
Course Type: Compulsory
Course Level: Undergraduate
Course Language: Greek
Delivery method: Face to face
Semester: 8th
Total Hours: 3
E Class Page:
Short Description:

The course deals with theoretical and empirical issues regarding the role of creativity and innovation in information services management. As a result, students are invited to understand the content and the meaning of creativity and innovation in the design and use of information services (Libraries, Archives and Museums). The thematics of the course include key theories and models of creativity and innovation at an organizational level, linking them with the environment and the modern role of information services. Furthermore, this course addresses case studies through topical and critical issues from the cultural and creative industries with examples and applications of creativity and innovation in information services (Libraries, Archives, Museums etc.).

Objectives - Learning Outcomes:

Upon successful completion of the course, the students will be able to:

  • Understand the importance and the role of information services
  • Understand the importance of the concepts, theories and models of creativity and innovation in information services
  • Understand the context of cultural and creative industries
  • Understand the need for creativity and innovation in information services
  • Understand and provide examples for creativity and innovation in the field of cultural and creative industries

Week #1: Course content overview and clarifications for student assessment and evaluation

Week #2: Information and information services environment

Week #3: The role and importance of information services in socio-economic level

Week #4: Operational and investment planning in information services configuration

Week #5: The concepts of creativity in information services

Week #6: Models and theories of creativity at organizational level

Week #7: The concept of innovation in information services

Week #8: Models and theories of innovation at organizational level

Week #9: Cultural and creative industries and innovative information services

Week #10: Creativity and innovation examples and applications: Libraries and Information Services

Week #11: Creativity and innovation examples and applications: Museums and cultural institutions

Week #12: Creativity and innovation examples and applications: Archival and other information services

Week #13: Course Summary

Suggested Bibliography:
  • Amabile, T. M. (1996). Creativity in context: Update to the social psychology of creativity. Boulder, CO: Westview Press.
  • Αυδίκος, Β. (2014). Οι πολιτιστικές και δημιουργικές βιομηχανίες στην Ελλάδα. Θεσσαλονίκη: Εκδόσεις Επίκεντρο.
  • Baer, J. (1993). Divergent thinking and creativity: A task-specific approach. Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Baer, J. (1994). Performance assessments of creativity: Do they have long-term stability?. Roeper Review, 17(1), 7-11.
  • Bawden, D. (1986). Information systems and the stimulation of creativity. Journal of Information Science, 12(5), 203-216.
  • Bawden, D. (2001). Information and digital literacies: A review of concepts. Journal of Documentation, 57(2), 218-259.
  • Boden, Μ. Α. (2004). The creative mind: Myths and mechanisms (2nd ed.). London: Routledge.
  • Case, D. O. (2012). Looking for information: A survey of research on information seeking, needs and behavior (3rd ed). Bingley: Emerald Group Publishing.
  • Csikszentmihalyi, M. (1988). Society, culture, and person: A systems view of creativity. In R. J. Sternberg (Ed.), The nature of creativity: Contemporary Psychological Perspectives (pp. 325-339). New York, NY: Cambridge University Press.
  • Csikszentmihalyi, M. (1999). Implications of a systems perspective for the study of creativity. In R. J. Sternberg (Ed.), Handbook of Creativity (pp. 313-335). New York, NY: Cambridge University Press.
  • Eaglestone, B., Ford, N., Brown, G. J., & Moore, A. (2007). Information systems and creativity: An empirical study. Journal of Documentation, 63(4), 443-464.
  • Kaufman, J. C., & Sternberg, R. J. (2006). The international handbook of creativity. New York, NY: Cambridge University Press.
  • Kostagiolas, P. (2012). Managing intellectual capital in libraries: Beyond the balance sheet. Oxford: Chandow Publishing.
  • Kostagiolas, P., Lavranos, C., Martzoukou, K., & Papadatos, J. (2017). The role of personality in musicians’ information seeking for creativity. Information Research, 22(2), paper 756.
  • Λαβράνος, Χ. (2017). Πληροφόρηση και Δημιουργικότητα: Επιδράσεις της πληροφορίας στη δημιουργικότητα και τη δημιουργική βιομηχανία. Θεσσαλονίκη: Εκδόσεις Επίκεντρο.
  • Lavranos, C., Kostagiolas, P., Korfiatis, N., & Papadatos, J. (2016). Information seeking for musical creativity: A systematic literature review. Journal of the Association for Information Science and Technology, 67(9), 2105-2117.
  • Lavranos, C., Kostagiolas, P., Martzoukou, K., & Papadatos, J. (2015a). Music information seeking behaviour as motivator for musical creativity: Conceptual analysis and literature review. Journal of Documentation, 71(5), 1070-1093.
  • Mauzy, J., & Harriman, R. A. (2003). Creativity inc.: Building an inventive organization. Boston, MA: Harvard Business School Press.
  • Mitchell, W. J., Inouye, A. S., & Blumenthal, M. S. (2003). Beyond Productivity: Information, Technology, Innovation, and Creativity. Washington, DC: The Nationals Academies Press.
  • Pratt, A. C. (2008). Innovation and creativity. In T. Hall, Hubbard, & J. R. Short (Eds.), The Sage Companion to the City (pp. 138-153). London, UK: SAGE Publications.
  • Sternberg, R. J., & Lubart, T. I. (1996). Investing in creativity. American Psychologist, 51(7), 677-688.
  • Sternberg, R. J., & O’Hara, L. A. (1999). Creativity and intelligence. In R. J. Sternberg (Ed.), The handbook of creativity (pp. 251-272). New York, NY: Cambridge University Press.
  • Wilson, T. D. (2000). Human Information Behaviour. Informing Science, 3(2), 49-55.
Teaching Methods:

The course includes lectures and workshops. Within the course modern teaching tools and techniques are employed – an asynchronous platform with coursework material, continuous assessment, creation of working groups, etc. is utilized. Furthermore, a number of hourly lectures with invited speakers on subjects related to the course are organized. 

New Technologies:


Evaluation Methods:

Compulsory Exams as well as provisional coursework tasks are available to students (the tasks and essays always announced at the beginning of the semester). A Lesson Planning Guide is provided for the course.


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72 Ioannou Theotoki str.
+30 26610 87418 / 87406 / 87423

Library and Information Center

72 Ioannou Theotoki str.
+30 26610 87223

Working Hours

The secretariat is open:
Monday-Friday: 9am to 3pm
Saturday & Sunday: Closed

For secretariat related issues, contact Mrs. Georgia Gatsou on weekdays between 9:00 - 11:00 in the morning at the telephone numbers 26610-87418/87406 and through email:,

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