The course deals with the concepts and methodologies of Human Resources Management for Information Services. Students are invited to understand the content of human resources management operations within the specificities and needs of the Information Services sector (Libraries, Archives and Museums). Therefore, students are encouraged to understand the importance, the principles and the methods of human resource management for information services by studying the following thematic topics: job description and analysis, personnel planning, staffing (recruitment - selection - adaptation) as well as staff training/education and personnel development, performance evaluation and reward systems. Also, specific issues such as motivation, conflict management, health and safety at work, etc. are being addressed.

Upon successful completion of the course, the students will be able to:

• Understand the importance of human resources management for Information Services (Archives, Libraries and Museums).
• Be aware of the national and sectoral legislative framework and regulations for personnel management in both private and public sector of information services.
• Understands theoretical and practical issues of job analysis and job description with applications from the information services sector.
• Understands theoretical and practical issues of staffing in both the private and the public sector of information services including recruiting, selection and job adaptation.
• Understands theoretical and practical issues of personnel assessment in services information.
• Understands theoretical and practical issues of staff training and personnel development in information services.
• Understands theoretical and practical issues related to reward and benefits systems in information services.

Week #1: Course content overview and clarifications for student assessment and evaluation

Week #2: Basic concepts and trends of Human Resource Management. The role of the Department of Personnel Management or the Department of Human Resources Management

Week #3: Planning/programming of Human Resources in Information Services. Job regulations and legislation (e.g. types of contracts, working hours etc.).

Week #4: Job description and analysis: Modern methods and applications for Information Services

Week #5: Staffing in Information Services: Recruitment & the role of ASEP

Week #6: Staffing in Information Services: Employee Selection & the role of ASEP

Week #7: Staffing in Information Services: Job adaptation and the role of IN.EP.

Week #8: Theoretical and practical issues of personnel assessment in services information.

Week #9: Reward and benefits systems and approaches for information services

Week #10: The concepts and the role of personnel motivation in information services

Week #11: Theoretical and practical issues of staff training in information services.

Week #12: Theoretical and practical issues of personnel development in information services.

Week #13: Health and safety at work in Information Services & Course Summary

• Kieserman, R. H. (2008). “Issues in library human resources management”. The Bottom Line, 21(2), 67-72.
• Smith, I. (2003). “Continuing professional development and workplace learning 5: human resource development–a strategic imperative”. Library Management, 24(8/9), 443-445.
• Smith, I. (2004). “Continuing professional development and workplace learning 7: human resource development–a tool for achieving organisational change”. Library Management, 25(3), 148-151.

The course includes lectures and workshops. Within the course modern teaching tools and techniques are employed – an asynchronous platform with coursework material, continuous assessment, creation of working groups, etc. is utilized. Furthermore, a number of hourly lectures with invited speakers on subjects related to the course are organized. 

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Compulsory Exams as well as provisional coursework tasks are available to students (the tasks and essays always announced at the beginning of the semester). A Lesson Planning Guide is provided for the course.